FAQ's

About Madvariants

Where is Madvariants Head Office located?
Where can I buy Madvariants products in India?
Are Madvariants products available internationally?

About our products

Fabric and Printing
Size Details
Washing instructions

Shopping

How will I know if you have received my order?
Is it safe to use my credit card online at madvariants.com?
How do I check my order status?
Do I have to sign up for an account to buy something at madvariants.com?

Shipping

How is my order shipped?
How long does it take for the t-shirts to arrive?
Do you ship backorders?
Can I ship different items in my order to different shipping addresses?
Can my order ship to a Post Office Box?
What are the shipping costs?
How do I track my order?
Can I change my shipping address after placing my order?

Billing and Payements

What payment methods do you accept?
When will my credit card be charged?
What currency will my order be billed in?

Customer Service

How do I contact customer service?
How do I remove my name from your email list
Will you share my information with others?
Can I email my order?
Can I call in my order?
If I have problems with my order, whom should I contact?
How can I modify my order?
How can I cancel my order?
Have other questions?


Where is Madvariants head Office located?
The Head Office is at
8/3685, Koothampalayam Road,
Anna Nagar, P.N Road,
Tirupur - 641602
Tamilnadu
India
Tel: +91-97866 65000 | email: info@madvariants.com

Where can I buy Madvariants products in India?
You can buy at www.madvariants.com - 24x7

Are Madvariants products available internationally?
No. We are working on it. You will see our product soon in your city.

Fabric and Printing
All Madvariants t-shirts are made of 100% combed cotton with biowash and printed using latest screen printing technology.

Size details
Each product page has links to sizing charts. Refer to these charts and any special instructions given per product. You can also find click here

Washing instructions
Machine wash cold,Gentle cycle. Wash dark colours seperatly. Wash and dry inside out.
Do not bleach.
Do not Wring.
Tumble dry low. Do not dry in sunlight.
Use medium heat steam iron. Do not iron on prints or embellishments.
Always use good quality detergent(without chlorine bleach). Do not soak more than 3 hrs, unless it is necessary.

How will I know if you have received my order?
During the payment process you will be given a confirmation that your credit card has been successfully processed. You will also be given an order confirmation number through an email from Madvariants.

Is it safe to use my credit card online at madvariants.com?
Our website is linked to the CCAvenue payment gateway which has 128 bit SSL encryption, and is also Sitelock secured. Please review our Security Privacy Policy for further details.

How do I check my order status?
You can view your order status at any time once you have placed your order, through My Orders options after logging in to your Madvariants account on www.madvariants.com. We dispatch all the orders from our warehouse as soon as possible and notify you by email with shipment tracking ID.

Do I have to sign up for an account to buy something at madvariants.com?
We don’t provide Guest shopping option. Creating an account provide you several benefits. Why are you waiting! Create an account here

How is my order shipped?
All Madvariants orders are shipped door to door, via Fedex within India from our warehouse in Tamil Nadu, India to your provided shipping address.

How long does it take for t-shirts to arrive?
Standard shipping for orders takes 4-6 business days.

Do you ship backorders?
No. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item. We will also notify once the stock is back in shelves.

Can I ship different items in my order to different shipping addresses?
We can process only one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.

Can my order ship to a Post Office Box?
No. we offer door to door deliveries through Fedex. Therefore you must include full address details including a street address for shipping.

What are the shipping costs?
Free Shipping on all orders within India.

How do I track my order?
You can track your order in My Account page. If you do not have a tracking number or delivery confirmation number, please contact us at support@madvariants.com

Can I change my shipping address after placing my order?
No.However you can intimate us immediately about the change to support@madvariants.com or call us.

What payment methods do you accept?
We accept all MasterCard, VISA, Diners Club, and American express credit cards. (an online real-time authorization is done through the Payment Gateway). We also offer debit card payment through CCAvenue's net banking facility.

When will my credit card be charged?
Your credit card will be charged at the time of placing your order through our secured payment gateway. (an online real-time authorization is done through the Payment Gateway).

What currency will my order be billed in?
Your order will be billed in the currency of your debit / credit card. All the prices shown on Madvariants website would be in INR. For all deliveries, you would view and pay the Indian Rupee prices.

How do I contact customer service?
Please email us through our Contact Us page.

How do I remove my name from your email list?
Please go to Myaccount & click unsubscribe on Myaccount dashboard.

Will you share my information with others?
No,we will not share your information with others. For more details, please read our Privacy policy here.

Can I email my order?
Yes. You can email us your order to support@madvariants.com.

Can I call in my order?
Currently we do not have a call in number for placing orders. Please follow the steps in the online checkout process on the website.

If I have problems with my order, whom should I contact?
If you have any problems or concerns about your order, please email us to support@madvariants.com.

How can I modify my order?
You can modify your order at any time during the shopping process by editing/modifying your shopping cart. Once you confirm payment for the items in your shopping cart, the order is considered as final and cannot be modified.

How can I cancel my order?
Once you confirm payment of your order, your order cannot be changed or cancelled.

Have other questions?
For additional information about Madvariants please use the contact form or email to info@madvariants.com.

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